Cooler Party Helpful Hints
  • Call or Email The Cooler's Information Desk to make party reservations early and to ensure that the best party room times are available.

  • Skating instructors are available upon request for a separate fee.  Contact The Cooler's Skating Director via email at HWiesinger@cooler.com.  Coaching staff is listed online at www.cooler.com and they may be contacted directly for any coaching needs.

  • The party package' non-refundable deposit cost must be paid as well as the cost of any of the Birthday Add-ons (A through G) at the time of making your reservation.

  • Confirm your skate time and party room time, as these times are very important and are scheduled the day your reservation is booked.  Party room time, is the time spent in the party room, and is limited to 45 minutes, while skating time is the time that your guests skate out on the rink.

  • Your Party Guests will enjoy their food and beverages while inside the party room only.

  • On the day of the party, arrive 15 minutes early to greet your guests. This can be done in the lobby, or the customer service representative can send them to meet you.

  • Upon arrival, you and your guests should come directly to our Information Desk to sign-in on your party's sign-in sheet.  Each Skating Party Guest and Skating Only Guest must sign-in on the party sign-in sheet to receive a wristband, used for skating and skate rental.  A Skating Only Guest is a guest who is not accounted for in the party food and beverage quantities, but will enjoy skating with the party.

  • After check-in, please re-check your party room time with a customer service representative.  Please be on time to your party room, as you will not receive extra time if you are late.  After checking in at the Front Desk, check-in at Finley's Bar and Grill to drop off any Cakes, Favors or Balloons etc.  Piñata's, confetti and silly string are NOT permitted!

  • Skate rental for ice skates is located inside the Blue Ice Rink and rental for roller skates is located inside the roller rink.

  • No outside food or beverages are permitted inside The Cooler.

  • The Cooler supplies all paper products as well as a host or hostess while in the party room to help with your party.  Tipping your host or hostess is appreciated, but not required.

  • The Cooler is not responsible for any personal items lost or stolen while at the facility.  The Cooler recommends each party bring large bags or bins with them to hold onto the party attendees' shoes, jackets, gifts, favors etc. during the time when your group is not inside the party room.

  • Do not leave any valuables inside your car.

  • The Cooler encourages all skaters to wear socks while skating.  The Cooler's Pro Shop sells socks in the event any of your skaters forget to bring socks with them.  Keep in mind quantities are limited.

  • Ice Skating parties:  Keep in mind it gets chilly inside the ice rink and we recommend skaters and spectators bring layers to keep warm.  The Cooler's Pro Shop sells mittens in the event that they are needed.  Keep in mind quantities are limited.

  • Roller Skating parties:  Parents may walk on the rink to help their skaters as long as they are wearing closed toed shoes.  No exceptions!

  • The Cooler has lockers available for public use.  The cost of a locker is $0.75 cents (use quarters only); this allows you to return the key to the locker only once.  Drop the quarters into  the quarter slot to open the locker and place your items in the locker then remove the key (directions are listed inside all lockers)!

  • Make sure that all skates are tied nice and tight to allow the skaters to have the most amount of fun and the least amount of discomfort.

  • Thank you for taking the time to read our Helpful Party Hints.  We hope that each guest has a blast at The Cooler!